Join Us
At Amped Sportsman, we are passionate about redefining outdoor adventure through cutting-edge electric bikes. Our company is growing fast, and we’re always on the lookout for talented, driven individuals to join our remote team. Whether you’re passionate about customer service, digital marketing, or e-commerce operations, we offer exciting opportunities to work with some of the top brands in the electric mobility industry, including Sur-Ron, Talaria, and E Ride Pro.
As a remote-first company, we believe in offering flexibility while maintaining high standards of collaboration and productivity. Our team spans various locations, but we’re united by a shared goal: to bring the best electric bike products and experiences to our customers around the world.
Current Openings
About the Role:
As a Customer Support Specialist at Amped Sportsman, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a smooth experience from pre-purchase inquiries to post-purchase assistance. You will handle a variety of customer interactions, from product inquiries to resolving issues, all while representing the high standards and professionalism of our brand.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and courteous manner.
- Provide detailed product information and assist customers in selecting the best electric bike for their needs.
- Resolve order issues, shipping inquiries, and provide after-sales support.
- Document customer interactions and update internal systems for future reference.
- Collaborate with internal teams to ensure customer satisfaction and resolve escalations efficiently.
Qualifications:
- Proven experience in customer service, preferably in the retail or e-commerce space.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently in a remote environment, maintaining high productivity and professionalism.
- Passion for the e-bike or outdoor sports industry is a plus.
About the Role:
We are looking for a talented and driven Digital Marketing Specialist to join the Amped Sportsman team. In this role, you will create, implement, and optimize marketing campaigns that elevate our brand, drive online traffic, and increase sales. You will be responsible for managing digital marketing strategies across various platforms, including social media, SEO, PPC, and email marketing.
Key Responsibilities:
- Develop and execute digital marketing strategies to increase brand visibility and drive traffic to our website.
- Manage social media accounts, creating engaging content tailored to our audience.
- Optimize website SEO and manage paid advertising campaigns (Google Ads, Facebook Ads, etc.).
- Analyze marketing performance data and create actionable reports to refine future strategies.
- Collaborate with internal teams to ensure marketing efforts align with overall business goals.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- 2+ years of experience in digital marketing, with a strong understanding of SEO, PPC, and social media management.
- Excellent analytical skills and the ability to translate data into actionable insights.
- Proven experience in managing successful online campaigns.
- Ability to work autonomously in a remote environment while maintaining collaboration with a team.
About the Role:
The E-Commerce Operations Manager at Amped Sportsman will oversee the day-to-day operations of our online store, ensuring smooth processes from order placement to delivery. You will work closely with our fulfillment team and suppliers to manage inventory, monitor supply chains, and improve the overall customer experience. Your role will be critical in scaling our e-commerce platform while maintaining the highest levels of operational efficiency.
Key Responsibilities:
- Oversee all e-commerce operations, including order fulfillment, shipping, and returns.
- Manage relationships with third-party logistics partners to ensure timely and accurate deliveries.
- Optimize inventory levels and coordinate with suppliers to prevent stock shortages or overages.
- Track and analyze key performance metrics to identify areas for process improvement.
- Work closely with the customer service team to resolve operational issues and enhance customer satisfaction.
Qualifications:
- Bachelor’s degree in Business, Operations Management, or a related field.
- 3+ years of experience managing e-commerce operations.
- Strong understanding of e-commerce platforms, inventory management, and logistics.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Comfortable working remotely and managing cross-functional teams.
About the Role:
We are seeking a creative and tech-savvy Content Creator / Social Media Manager to build and execute a compelling social media strategy for Amped Sportsman. In this role, you will be responsible for producing original content, managing our social media presence, and growing our online community. You will collaborate closely with the marketing team to ensure that all content aligns with our brand and supports broader marketing objectives.
Key Responsibilities:
- Create and manage engaging content across all social media platforms (Instagram, Facebook, YouTube, etc.).
- Develop a content calendar that aligns with product launches, promotions, and brand campaigns.
- Engage with our online community, responding to comments, messages, and customer queries in a timely manner.
- Track social media metrics and report on performance, suggesting improvements as needed.
- Collaborate with internal teams to ensure consistent messaging across all digital platforms.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- 2+ years of experience in social media management and content creation.
- Proficiency with social media platforms, analytics tools, and content creation software (e.g., Canva, Adobe Suite).
- Exceptional creativity and the ability to generate engaging content that resonates with our audience.
- Self-motivated and capable of working independently in a remote environment.