Frequently Asked Questions

What is the MSRP for Sur-Ron models?

  • Light Bee X: $4,599 USD
  • Ultra Bee: $6,299 USD
  • Storm Bee: $8,999 USD
    Please note that freight, PDI, and taxes are additional. Prices may change without notice.

What is the range of the Light Bee X?

The Light Bee X can travel up to 75 km (46 miles) on a flat surface at 40 km/h (25 mph) in eco mode. Actual range may vary depending on riding mode (sport or eco), throttle usage, terrain, and other factors. For more details, refer to your owner's manual.

What is the top speed of the Light Bee X?

The top speed of the Light Bee X is between 70 and 75 km/h (43 to 47 mph).

How long does it take to charge a Sur-Ron model?

All Sur-Ron models charge from under 20% to full capacity in 3 to 4 hours using a standard wall outlet.

Is the Light Bee X an e-bike or a motorcycle?

The Light Bee X sits between an e-bike, mountain bike, and motorcycle. Technically, it's an off-road dirt bike with a twist-grip throttle, foot pegs, and a mid-mounted motor like a motorcycle, but without pedals. We classify it as an "e-dirt bike." Due to its high power output and lack of pedals, it’s not considered an e-bike in most places.

Is the Light Bee X street-legal?

The Light Bee X is generally not classified as an e-bike in most regions, meaning it’s not allowed on public roads or bike paths. Always check your local regulations to ensure compliance.

Do you offer a pedal kit?

No, we do not offer a pedal kit for the Light Bee X. However, aftermarket kits are available.

Is the battery removable?

Yes, the battery is easily removable by most users.

Is the battery water-resistant?

Yes, the battery has an IP67 rating, meaning it’s water-resistant. It can handle rain, puddles, and moderate water crossings. However, full submersion in water is not recommended, and pressure washing could force water into the casing. We recommend removing the battery when using a pressure washer.

Does the Light Bee X come with a warranty?

Yes, the Light Bee X comes with a 1-year limited warranty in the US and Canada.

Can I buy bikes directly from you?

Yes, you can order bikes directly from our website.

Where can I buy replacement parts and merchandise?

Replacement parts and merchandise are available through our online shop.

Do Sur-Ron models require regular maintenance?

Yes, Sur-Ron models have recommended service and maintenance intervals. Refer to your owner’s manual for details. Maintenance can be performed by either the owner or a dealer, depending on the complexity.

Who can I contact for support with my Light Bee X?

For any issues, please reach out to us directly through our customer support channels.

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